- ASM Research, An Accenture Federal Services Company (Carson City, NV)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... be receptive to constructive criticism. + Assist in mentoring junior team members and accept mentoring from senior team...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more