• Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
    MPR Associates (06/09/25)
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  • Bilingual (Portuguese/English) Service

    CAI (Richmond, VA)
    …Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
    CAI (07/16/25)
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  • IT Service Desk Analyst

    SAIC (Norfolk, VA)
    **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve… more
    SAIC (08/07/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service more
    Koniag Government Services (06/11/25)
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  • Tier I Help Desk Analyst

    SAIC (VA)
    **Description** SAIC is currently seeking an experienced, motivated, career and customer service -oriented Tier I Help Desk Analyst (Mid Level) to join our ... with network services, software systems engineering teams to restore service and/or identify and correct core problem. + Assignments...lieu of degree + Comprehensive knowledge in Information Technology service delivery + Must be a US Citizen +… more
    SAIC (08/15/25)
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  • IT Support Specialist

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical… more
    ASM Research, An Accenture Federal Services Company (08/01/25)
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  • Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...to management team. * Ensure smooth coordination of help desk tickets in line with our Service more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA - CompTIA **Experience:** 5 + ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT… more
    General Dynamics Information Technology (07/05/25)
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  • Help Desk Analyst (Remote)

    GovCIO (Richmond, VA)
    **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will ... be full-time and fully remote. **Responsibilities** The Help Desk Analyst performs daily activities that are...from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track… more
    GovCIO (08/14/25)
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  • Functional/Business Analyst - Help…

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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