- NANA Regional Corporation (Fredericksburg, VA)
- Synteras an AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras, an Akima Company, is seeking an Electronic Surveillance System Analyst to join our team supporting the Electronic Surveillance Service Delivery and ... expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics and Key Performance Indicators...with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential… more
- Clark Construction Group, LLC (Mclean, VA)
- …**Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding ... and independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability to… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Business Analyst to support our Department of Defense (DoD) Child and Youth ... support all aspects of our client's business. The Business Analyst will collaborate with internal subject matter experts and...analysis responsibilities, the role will primarily focus on support desk services for the DoD Child and Youth Programs… more
- HCA Healthcare (Richmond, VA)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... Do you have the career opportunities as an Application Analyst II you want with your current employer? We...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- CACI International (VA)
- …enterprise service delivery model, providing enhanced enterprise IT capabilities, global service desk , local field services, and life cycle support for ... Business Analyst Job Category: Information Technology Time Type: Full...of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be a… more
- BAE Systems (Norfolk, VA)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- V2X (Virginia Beach, VA)
- …with integrity, respect, responsibility, and professionalism. Responsibilities + Computer Systems Analyst + We have an opportunity for a Helpdesk Analyst ... for the preparation and development of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and… more
- Trace Systems Inc (Portsmouth, VA)
- …support equipment, etc.). + Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application) + ... Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities...to our growing Enterprise Services Group. As the IT Analyst Lead, you will be part of a dynamic… more
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