- V2X (Patuxent River, MD)
- …support the NAVAIR Navy ERP Business Office (NBO). The Navy ERP analyst provides SAP technical support for the Navy acquisition/procurement processes; specifically ... to analyze and troubleshoot Navy ERP system issues. The analyst provides sustainment and end-user support as well as...of Navy ERP purchase requisitions, purchase orders, goods receipts, service entry sheets, and invoices as they relate to… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …for a committed IT professional to become part of our team as an IT Analyst III supporting the Army Test and Evaluation Command (ATEC) at the Aberdeen Proving Ground ... maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless...Relevant education/experience requirements: + 1+ years with Masters + 2 +years with Bachelors + 3+ years with Associates +… more
- Eliassen Group (Annapolis, MD)
- **Senior Business Systems Analyst - Commercial Loans** **Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Insurance **Workplace ... improvements; recommends enhancements that result in increased quality and service . + Respond to escalated calls from users and...Respond to escalated calls from users and the help desk + Assists in the support of the core… more
- Marriott (Bethesda, MD)
- …Escalates issues, as needed, to appropriate Marriott business units and Service Providers and documents all requests using established procedures. Works under ... or additional assignments as requested by the Support Manager the Help Desk operates 24x7x365. CANDIDATE PROFILE Education and Experience **Required** + 3 years'… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …improvement recommendations to enhance efficiency and reduce manual workload in help desk operations. + Monitor performance against service level agreements ... remain effective and secure. Job Summary: The Senior Functional Analyst will serve as the primary leader overseeing all...organizations. + Demonstrated track record of meeting or exceeding service level agreements (SLAs) for help desk … more
- TekSynap (Silver Spring, MD)
- …or via the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is collected from user and ... days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting...BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service… more
- Precise Systems, Inc. (Patuxent River, MD)
- …the warfighters and aligning our expertise to deliver the highest quality of service . Powered by our highly skilled workforces, we provide expert consultation on ... manage the customer's needs, no matter how complex - offering exceptional service and the Precise solution. We are seeking a Physical Security/Force… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be a...an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all… more
- SAIC (Germantown, MD)
- …currently seeking a motivated, career and customer service -oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with SAIC. In ... resources. + Salary: 95-100k. **Qualifications** **EDUCATION AND EXPERIENCE:** + Bachelors and 2 + years related experience, 4+ additional years in lieu of… more