- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** at GDIT. Shape what's next for ... Executive Support,Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE |...activities. **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 2 ** ,… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6970/ service - desk -functional- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...School and 7+ years' experience Preferred Qualifications: + + 2 years+ of MacOS and iOS support Required Skills:… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Tier 2 Technical Support Operations Analyst will...and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and ... and application development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem management, change management,… more
- Public Consulting Group (Richmond, VA)
- …agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Business Analyst to support our Department of Defense (DoD) Child and Youth ... support all aspects of our client's business. The Business Analyst will collaborate with internal subject matter experts and...analysis responsibilities, the role will primarily focus on support desk services for the DoD Child and Youth Programs… more
- City of Norfolk, Virginia (Norfolk, VA)
- …diagnose and resolve computer hardware, software, access, and security issues. + CUSTOMER SERVICE /HELP DESK : Provide excellent customer service and IT ... systems + Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks and responsibilities + Audio/Visual systems… more
- BAE Systems (Norfolk, VA)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more