- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 - service - desk - analyst ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when… more
- CAI (Washington, DC)
- Bilingual Service Desk Analyst (German/English) **Req number:** R6223 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will...chat. This position will be **full-time** and **remote** and ** 2 :00am - 10:00am EST** . **What You'll Do** +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- NuAxis Innovations (Washington, DC)
- **Call Center Analyst - HR Desk ** Location **Washington,...**Experience:** Two ( 2 ) + years of customer service experience. Service desk or ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform, and Network ... Years of Experience: 0 - 2 years of experience Education Requirements: Associate's degree...hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... and application development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem management, change management,… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …+ Introduction to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2 : System Architecture + Basic SIGINT system ... Objective The Skillbridge intern will train as a SIGINT Analyst (Operations Support Team) within the HII Mission Technologies,...dependent on Program of Instruction. + Transitioning US military service member with 2 years of relevant… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst to support the National Geospatial-Intelligence Agency (NGA). In this ... The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an...Financials and related tools. Key Responsibilities + Provide help desk support for NGA financial system users, answering questions,… more