- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 - service - desk - analyst ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6970/ service - desk -functional- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the… more
- NuAxis Innovations (Washington, DC)
- **Call Center Analyst - HR Desk ** Location **Washington,...**Experience:** Two ( 2 ) + years of customer service experience. Service desk or ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- CACI International (Ashburn, VA)
- Service Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... technical experience (experience considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing advanced support to… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...School and 7+ years' experience Preferred Qualifications: + + 2 years+ of MacOS and iOS support Required Skills:… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will...and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and ... and application development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem management, change management,… more
- Public Consulting Group (Washington, DC)
- …agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more