- Lincoln Financial (Richmond, VA)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer,… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction… more
- General Dynamics Information Technology (Fairfax, VA)
- …Services Directorate consist of two teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as mission support ... the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS...forecast spending over the next five years. + The Service Desk Team provides essential support services… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist allspark - ... II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability… more
- CACI International (Chantilly, VA)
- …enterprise monitoring tools such as HP OpenView or CA Concord. * HDI Customer Help Desk Analyst certification or equivalent. * Microsoft Office Specialist ... IT operations in lieu of formal education. * Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. *… more
- CACI International (Arlington, VA)
- …personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate ... system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Insight Global (Mclean, VA)
- …need to succeed- 24-year technical degree or equivalent experience in roles such as Service Desk Manager, data analyst , or Knowledge Management (3-4+ years) ... documents, including Standard Operating Procedures, run books, process guides, and self- help manuals. Furthermore, this Analyst should be well-versed in… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …overall user environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the ... in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user… more
- ManTech (Mclean, VA)
- …IT environment. **Preferred Qualifications:** + Experience providing technical support in help desk or deskside environments. + Familiarity with special ... with cross-functional teams to ensure system reliability, user satisfaction, and service -level compliance. **Responsibilities include, but are not limited to:** +… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS TECHNICIAN ... our differentiator. As an **ACAS Technician** , you will help ensure today is safe and tomorrow is smarter....Certifications:** DoD Manual 8140.03 Work Role: (511) Cyber Defense Analyst - Intermediate; DISA ACAS training. + **Education:** BS… more
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