- Lumen (Tallahassee, FL)
- …connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst ) is responsible for providing Tier 1 IT ... Service Desk Support in a customer focused, team oriented, support...or escalate customer incidents per established guidelines, processes, and service level agreements. ie Provide quality solutions… more
- TEKsystems (Jacksonville, FL)
- …information to both technical and non-technical users. Experience working within service level agreements (SLAs) and following documented procedures. You ... Description The IT Support Analyst will report to the IT leadership team...requires experience in desktop or technical support, strong customer service and troubleshooting skills, and proficiency with both Windows… more
- Lockheed Martin (Eglin AFB, FL)
- …a NASC Operations shift lead at the National ALIS Support Center, Tier 2 Service Desk \. You will be responsible helping maintain fielded, operational ALIS/ODIN ... ALIS/ODIN\. The successful candidate will serve as a Multi\-Function Info Analyst supporting US/Partner/FMS customers in multiple regions and time zones by… more
- ManTech (Doral, FL)
- …and works collaboratively with the Cyber Lead, Unified Comms Lead, Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all ... + 9+ years of relevant Operations/ITSM experience. + 5+ years of experience with service delivery operations as a collector, processor, analyst , or reporter of… more
- HCA Healthcare (Hudson, FL)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of your ability or responsibility ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan + Retirement readiness...expertise! **Job Summary and Qualifications** The PRN Technical IT Analyst implements and supports facility and division desktop equipment,… more