- CAI (Albany, NY)
- …We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English ... Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve...(1-2+ years) - onsite support experience and experience supporting c- level /executives - Proven expertise with positive customer service… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...problem solver providing a high- level of customer service to OMB staff. The analyst will… more
- Binghamton University (Binghamton, NY)
- … to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the Binghamton University ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions...and monitor all referred calls to ensure the best service level possible is provided to the… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties include: ... Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... use of audio-visual equipment in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …This is a fast paced environment requiring advanced troubleshooting skill for first level phone support including but not limited to PC support, networking, hospital ... source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with users and/or… more