- CAI (Richmond, VA)
- …We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English ... Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA **Experience:** 5 + years of ... **Req ID:** RQ202854 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... computer to fix an issue. In other cases, the service desk analyst walks the...a primary focus + May escalate complex problems to higher- level IT support specialists and experts if they are… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client… more
- Robert Half Technology (Richmond, VA)
- Description We are looking for an experienced Help Desk Analyst III to join our team on a long-term contract basis in Richmond, Virginia. In this role, you will ... other operating systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical...operating system and troubleshooting techniques. * Ability to handle service desk tickets effectively and maintain detailed… more
- Robert Half Technology (Richmond, VA)
- …to reflect new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key ... support for desktop systems and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues to the Supervisor per… more
- US Marine Corps (Quantico, VA)
- …1st level network administration duties. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in ... and hardware problems. Identifies options for problem resolution. Responsible for 1st level call resolution, escalation and logging of all inbound help desk… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure...* Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist *… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...help desk tickets in line with our Service Level Agreements. * Coordinate employee leave… more
- DMS International (Virginia Beach, VA)
- US Navy Functional Analyst (Information Management) Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver ... Responsiveness to our customer's mission DMS is currently seeking an Functional Analyst (Information Management). The Functional Analyst will provide IT… more