- CAI (Raleigh, NC)
- …Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide...email, or chat. This position will be **full-time** and ** remote ** . **What You'll Do** + Provide General IT… more
- CAI (Raleigh, NC)
- …program documentation. + Use knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently. + Isolate problem trends and ... writing for creating comprehensive documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer relationships and… more
- NANA Regional Corporation (Fayetteville, NC)
- …installation, maintenance, and troubleshooting of systems and applications pertinent to a service desk environment + Fundamental experience in the setup, ... Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM. In...and troubleshooting of operating systems within a helpdesk or service desk environment. + Must have DoD… more
- Eliassen Group (Raleigh, NC)
- **Senior Business Systems Analyst - Commercial Loans** **Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Insurance **Workplace ... Type:** Remote **Reference ID:** JN -072025-102894 **Date Posted:** 07/15/2025 **Shortcut:**...improvements; recommends enhancements that result in increased quality and service . + Respond to escalated calls from users and… more
- ENFRA (Charlotte, NC)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth not just for our business, but for ... continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- Centene Corporation (Raleigh, NC)
- …(UAT) + Monitors and review levels of IT services specified in the service -level agreements (SLAs) with the business + Research, reviews, and analyzes the ... users by writing and maintaining user documentation; provide help desk support; train users + Prepares technical reports by...modules + Strong knowledge of the CSDM framework (Common Service Data Model) + Strong knowledge of CM tools… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer...service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident… more