- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- CAI (Richmond, VA)
- …Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide...email, or chat. This position will be **full-time** and ** remote ** . **What You'll Do** + Provide General IT… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... navigating around application menus, or may be required to remote into customer's computer to fix an issue. In...computer to fix an issue. In other cases, the service desk analyst walks the… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...team. + Receiving and troubleshooting calls from international and remote users for issue resolution. + Escalating issues to… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras an AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution… more
- CAI (Richmond, VA)
- …program documentation. + Use knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently. + Isolate problem trends and ... writing for creating comprehensive documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer relationships and… more
- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides ... Business Group of SAIC is seeking a **Customer Support Analyst (Quantico, VA)** to support a transformational infrastructure program...principles of IT customer support. + Provides on-site and remote technical support to approved seat service … more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Network/Telecom Analyst I Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5020752) Apply Network/Telecom Analyst I Salary $65,474.66 ... automation. Under the direction and general supervision of the Network/Telecom Analyst III, develops written material to present information including data trends,… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... Officers (EITSO) to serve on a team of IT support professionals responsible for remote incident response. In this role, you will use processes to streamline the… more
- Nightwing (Sterling, VA)
- …the IR Team will also be an intermediary between the SOC and Nightwing IT Service Desk for all IR related activities that affect Nightwing; as well as ... intelligence community, defense, civil, and commercial markets. Nightwing provides remote and onsite advanced technical assistance, proactive hunting, rapid onsite… more