- GovCIO (Denver, CO)
- …referral to this job (https://careers-govcio.icims.com/jobs/6798/ tier -3-data-quality-help- desk - analyst ... **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- RGP (Centennial, CO)
- …fully onsite role in Decatur, Alabama_** + Troubleshoot desktop computing issues based on tier -one service desk tickets. + Resolve 2nd-line incidents and ... We are seeking an experienced IT Analyst to join our Corporate IT team. Under...general supervision of the Support Services Manager, the IT Analyst will provide front-line technical support to end-users, helping… more
- SitusAMC (Denver, CO)
- …to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, including ... to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and...assigned areas of expertise + Assist in training of tier I support staff and in their day to… more
- CACI International (Denver, CO)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office… more
- State of Colorado (CO)
- …research and resolution of any incident tickets or user requests, assistance to the Tier I Help Desk in addressing user questions in this area, and ... The salary analysis considers relevant experience, education, certifications, and state service as compared to others doing substantially similar work. While all… more
- Parsons Corporation (Colorado Springs, CO)
- …(SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) problem ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
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