- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst I** **Epsilon is now part of AMERICAN...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work in a ... is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of...fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support ( Tier 1/2 service desk ) * Act as liaison with client ... **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting,...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change… more
- ManTech (Chantilly, VA)
- …with the Microsoft Office suite + Basic networking expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations ... **MANTECH** seeks a motivated, career and customer-oriented **Senior Systems Analyst ** to join our team in **Chantilly, VA** ....**Responsibilities include, but are not limited to:** + Providing Tier II IT Systems support on a wide range… more
- Parsons Corporation (Centreville, VA)
- …to end-user and product development program service and support requests that exceed tier 1 service desk capabilities. + Some travel may be required ... possible. **Job Description:** Parsons is looking for an amazingly talented **Principal Network Engineer/ Analyst ** to join our team! In this role you will focus on… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... education. + Minimum 3 years of experience in Help Desk support, IT service desk ,...HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. + Microsoft… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... activities, detail design and construction activities, independent design reviews, in- service ship design and engineering activities, shipboard installation support,… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... : + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be...an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all… more
- CACI International (Annapolis Junction, MD)
- …tool. + Adhere to current AEA Standard Operating Procedures (SOPs) and Outreach Service Level Agreements (SLAs). + Address complex user inquiries and provide initial ... support. + Escalate advanced system questions to Tier II & III Support and relevant Government stakeholders. + Monitor system health and status for AEA systems. +… more