- GovCIO (Tallahassee, FL)
- …as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track the ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran...for professional interactions with end users and stakeholders + Customer -centric approach to resolve issues efficiently while maintaining user… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer -oriented **Junior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... Level Agreements (SLA) and maintain high levels of customer satisfaction. + Use knowledgebase articles and other resources...+ HS diploma + 1+ years of relevant Enterprise Service Desk experience. + Fundamental understanding of… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer -oriented **Journeyman Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... training materials. + Lead small projects or initiatives to improve Enterprise Service Desk processes, under the guidance of senior Technicians. + Analyze trends… more
- Allied Universal (Miami, FL)
- …with a diverse group of individuals while upholding the highest standards of customer service and communication. At Allied Universal, we value agility, ... full-time positions! As a **Security Professional - Aero Front Desk ** in **Miami, FL** , you will serve and...experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill… more
- Spectrum Comm Inc (Jacksonville, FL)
- …junior help desk staff, providing guidance on troubleshooting methods and customer service best practices. + Maintain accurate documentation of support ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- Robert Half Technology (Plant City, FL)
- …and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service . If you're passionate about technology and eager to ... a passion for helping others Previous experience in a customer service or technical support role is...Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Cisco Firewall, Networking, Dell… more
- Commander, Navy Installations (Key West, FL)
- …Navy Installations Command; NAS Key West. The incumbent performs front desk and/or reservation functions for the MWR Recreational lodging program. Recreational ... their room key or card. Provides assistance in handling customer complaints, involving management as necessary. Receives requests and...any other supplies or amenities maintained at the front desk . Keeps the front desk and lobby… more
- Omni Hotels (Amelia Island, FL)
- …arrivals and departures within a short period of time + Previous customer service experience + Previous hotel front desk experience is strongly preferred + ... enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full- service spa, endless dining options and family-friendly activities. Omni… more
- Chenega Corporation (Melbourne, FL)
- …unique applications and programs. + Excellent written and verbal communication skills and customer service skills are essential. **How you'll grow** At Chenega ... on projects requiring multiple inputs to ensure the Help Desk maintains compliance with Service Level Agreements. + Coordinate with vendors and schedule visits… more