- Boscov's Department Store, LLC (Clifton Park, NY)
- Cash Office/ Customer Service Desk Associate Bring your experience to work for you where people love to shop! Boscov's is a chain of full service ... in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team. Job Responsibilities Responsibilities… more
- Cayuse Holdings (Albany, NY)
- …Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... **Here's What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five… more
- Boscov's Department Store, LLC (Rochester, NY)
- Boscov's Sales Control/ Customer Service Desk Manager Experienced Sales Control/ Cash Office Managers-bring your experience to work for you where people love ... of quality merchandise in its stores and online. We are looking for Sales Control/ Customer Service Desk Manager to join our retail team. As part of a… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical ... ASM is looking for a Full Time Service Desk Analyst to work on...responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.… more
- University of Rochester (Pittsford, NY)
- …support. Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other ... interprets, and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other methodologies.… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as...or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …manage software licensing compliance. + Monitor key IT Service Desk metrics-including response times, resolution rates, and customer satisfaction-and ... Job Summary The IT Service Desk Manager oversees the daily...the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution… more
- CAI (Albany, NY)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...be an agile problem solver providing a high-level of customer service to OMB staff. The analyst… more