- Albany Medical Center (Albany, NY)
- …standard operating procedures. The Audio-Visual Specialist is responsible for an exemplary customer service experience for all Albany Med employees during their ... take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills,...individual will have knowledge of and excel at providing customer service and ensure that all written… more
- Extra Space Storage (Bronx, NY)
- …auto, electronics, entertainment, pets, travel, etc. **Your Responsibilities** + Provide excellent customer service + Meet sales goals through unit rentals, unit ... the facility and travel to other store locations **Your Qualifications** + Customer service experience preferred (ie retail sales, restaurant, sales associate,… more
- New York State Civil Service (Latham, NY)
- …related to network and system design, configuration, maintenance, and security; customer support; business/systems analysis and design which may include website ... complex user support tasks.* Develops or assists in developing Help Desk /User Support procedures and user reference and instructional materials. Ensures procedures… more
- City of New York (New York, NY)
- …and independent judgment in all phases of work. Candidate will report to the Service Desk Manager within the Information Technology Service Management ... a focus on all areas of IT support and customer satisfaction on various initiatives. The candidate must have...technical and non-technical staff when providing support received through service desk tickets, incoming calls and via… more
- New York State Civil Service (Albany, NY)
- …The incumbent of this position will be held to high standards of integrity, and customer service , while also being expected to perform advanced technical work on ... Manage work orders, tickets, and unit workflow through the JIRA service desk ticket system. Minimum Qualifications MINIMUM QUALIFICATIONS: NY HELPS This title… more
- City of New York (New York, NY)
- …experience with Application Production Support. - Minimum 3+ years of experience with Jira or similar service desk tools (ie Service Now, Remedy Service ... for IT related issues. - Provide initial triage of service requests and determine if additional IT resources should...and help others. - Support orientated; able to manage customer 's expectations and follow up accordingly. - Able to… more
- Insight Global (Melville, NY)
- …on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for desktop\laptop and end-user ... Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is...with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop… more
- University of Rochester (Rochester, NY)
- …department-specific work including orientation to department and hospital, registration process, and customer service . Acts as an information resource for all ... on a flawless flow of communication through the control desk . SUPERVISION AND DIRECTION EXERCISED: With minimum direction and...experience with PICIS and Flowcast. Must maintain a strong customer service approach at all times, with… more
- Marriott (New York, NY)
- …Experience** * Understands the brand's service culture. * Provides excellent customer service by being readily available/approachable for all guests. * ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...to guests at all times. * Responds timely to customer service department request. * Verifies that… more
- Planned Parenthood of Greater New York (Schenectady, NY)
- …gender and racial justice + Experience with Electronic Health Records + Superior customer service and teamwork skills + Flexibility in work schedule including ... responsible for patient intake in the clinic and front desk , obtaining complete medical history, provides education about human...health care employment + Previous experience in a high-volume customer service role + Work experience in… more