- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...ensure all can provide quality and accurate support and customer service on all things related to… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...- Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to… more
- Extra Space Storage (Buffalo, NY)
- …computer systems, hardware, software, telecommunications, printers and networking . Accurately document customer interactions in a service desk ticketing ... all aspects of work. **Primary Responsibilities:** . Resolve Help Desk tickets according to SLA . Resolve customer...with Windows operating systems and computer hardware . Excellent customer service skills . Eagerness to learn… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...- Record user interaction and categorical data in designated customer services platforms, eg JIRA. - Draft content for… more
- Marriott (New York, NY)
- … operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... a positive example for guest relations. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints… more
- Binghamton University (Binghamton, NY)
- …operating systems, Microsoft Office, and general technical troubleshooting + Excellent customer service and communication skills Preferred: + Bachelor's degree ... Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community by telephone,...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk… more
- Comcast (New York, NY)
- …a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will be a data-driven leader, responsible ... for leading the Deal Desk team across our supply and demand verticals. This...establish targets for net revenue margin (eCPM) for each customer segment and/or deal type, taking into account market… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...- Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand resources available… more