- SHI (Austin, TX)
- …established procedures. + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. + Participate ... you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical ... ASM is looking for a Full Time Service Desk Analyst to work on...responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.… more
- The City of Houston (Houston, TX)
- …from diverse backgrounds. The selected candidates will greet and interact with customers at the customer service desk and via the phone to find basic ... Senior Customer Service Clerk Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/5053504) Apply Senior Customer Service Clerk Salary… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone ... on first contact. + Create knowledge articles to promote customer self- service and improve First Call Resolution...First Call Resolution of requests and incidents within the Service Desk . + Available for after hours… more
- Public Storage (Plano, TX)
- …New York Stock Exchange. **Job Description** **Public Storage** is looking for a **Senior IT Service Desk Technician** to join our team. The Sr IT Service ... Desk Technician will provide level 2 telephone and service desk technical support to field and...and experience required. **Knowledge, Skills and Abilities** + Strong customer service orientation. + Excellent verbal and… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service...and written communication skills. + Ability to deliver superior customer service and maintain a professional, calm,… more
- GovCIO (Austin, TX)
- …as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track the ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran...for professional interactions with end users and stakeholders + Customer -centric approach to resolve issues efficiently while maintaining user… more
- GovCIO (El Paso, TX)
- …customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk Technician supporting ARPA-H. Deliver excellent customer service and ... job (https://careers-govcio.icims.com/jobs/2852/ service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID** _2023-2852_ **Category** _Administrative Services/ Customer Support_ **Position… more
- CompuCom (Austin, TX)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide… more
- Marriott (Dallas, TX)
- …MUST possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. * Ability to multi-task while being ... International, Inc. The Front Office Supervisor primarily supervises and supports front desk team members to ensure efficient and smooth operations for producing… more