- MRC Global (Houston, TX)
- …& Solutions** + Prepare and present proposals to executive management at customer locations, showcasing MRC Global service offerings, solutions, and integration ... market sectors worldwide. **Job Purpose** The Project Manager for Customer Integration is responsible for leading and managing ...the time. + Most work is performed at a desk or in front of a computer. + Able… more
- MRC Global (Houston, TX)
- …The Integrations Specialist plays a crucial role in delivering comprehensive customer integration services by driving key processes, addressing critical issues, and ... responsibilities include managing inventory reviews, conducting physical inventories at customer sites, and establishing and maintaining consigned and vendor-managed… more
- Stryker (Dallas, TX)
- …Manager on Stryker Communication's Field Operations team you will develop and manage customer new build or renovation projects from the planning and budgeting phase ... through customer sign off. Key metrics include Scope, Quality, Cost,...and collaborate with key stakeholders across Sales, Operations and Service to ensure an innovative, value-driven mentality in terms… more
- CARMAX (Fort Worth, TX)
- …+ Complete administrative tasks to support all store departments + Provide customer service by greeting customers and guiding them through paperwork ... customers and business partners + Maintain coverage at information desk and answer multi-line phone system **Learn and succeed...the customer experience. **Qualifications and requirements** + Customer service experience + Thrive in a… more
- Capgemini (Austin, TX)
- …Team and therefore works closely with Incident Management, Problem Management, Change Management, Service Desk Capgemini Service Tower Management Leads, ... they are managed and communicated within the scope of Service Level Agreement, securing that all engaged parties perform... Delivery Managers and at times directly with the Customer . To build and maintain effective working relationships across… more
- Toyota (Plano, TX)
- …and support audits. Team & Tool Management: + Partner with ITSM process owners, service desk staff, and analysts to manage the ITSM platform (eg, ServiceNow), ... tracking key performance indicators (KPIs) such as MTTR, change success rate, service availability, and customer satisfaction while conducting regular service… more
- PennyMac (Fort Worth, TX)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- Aerotek (San Antonio, TX)
- …until candidate is cleared to start _Contractor Onboarding_ + Provide world class customer service in every interaction to ensure a quality candidate experience ... and management of all onboarding responsibilities. This is a customer -facing role, sitting at the front desk ....manner _Operational Support Activities_ + Provide outstanding front office customer service (telephone and reception area) +… more
- University of Texas Rio Grande Valley (Edinburg, TX)
- …our graduate programs. Your primary responsibility will be to provide excellent customer service by answering inquiries and guiding prospective students through ... motivated and enthusiastic Graduate Assistant to join our front desk team and assist with our graduate recruitment efforts....message, live chat, and video. DUTIES + Provide exceptional customer service to prospective graduate students by… more
- SHI (Austin, TX)
- …assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses, ... professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and...audiences and can facilitate effective communication between others. + Customer Service : Can proactively seek out … more