- University of Virginia (Gordonsville, VA)
- …family members, providers, and other members of the care team and provides excellent customer service in person or on the phone. + Demonstrates working knowledge ... assigned by leadership. + Coaching on Access, EPIC and Customer Service skills when appropriate. + Cadence...above job responsibilities, other duties may be assigned. Front Desk Specific: + Greets patients, families and the community… more
- TekSynap (Chantilly, VA)
- …ServiceNow functionalities. + Provide input into the strategy for developing and resourcing a Service Desk (virtual federated or physical) to act as a central ... 24/7, 365-day ServiceDesk (SD) to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management (ITSM) tool… more
- Leidos (Virginia Beach, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... Desk ticket management software. *Basic network troubleshooting skills. *Excellent customer service skills. *Excellent oral and written communication skills.… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... delivery opportunities and issues + Taking accountability for service delivery performance, meeting customer expectations, and... service desk support and operations. + One… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... delivery opportunities and issues + Take accountability for service delivery performance, meeting customer expectations, and...in service desk support and operations. + One… more
- Xerox (Richmond, VA)
- …MACD requests (unless its urgent do ASAP) **Skills and Qualifications:** + Provide excellent customer service , anticipating the needs of the customer to ... support and service . + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check for incoming supplies for… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... ManTech seeks a motivated, career and customer -oriented **Deputy Program Manager** to join our team...in service desk support and operations. + One...in service desk support and operations. + One of the following… more
- Steampunk (Mclean, VA)
- …modernize infrastructure, and guide our ** Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Functions. + **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience. + **Secure… more
- Aston Carter (Chesapeake, VA)
- …We are seeking a dedicated and professional Administrative Assistant to manage our front desk and provide exceptional customer service . This role involves ... Greet, welcome, direct, and announce visitors at the front desk . + Answer, screen, and forward incoming phone calls....calendars and schedule meetings. Essential Skills + Proficiency in customer service and receptionist duties. + Experience… more
- ManTech (Mclean, VA)
- … experience OR Bachelor's degree + 1+ year of hands-on experience supporting customer IT help desk . + Experience resolving technical problems and answering ... **MANTECH seeks** a motivated, career-oriented, and customer -focused Remote Support Technician to join our team in McLean, VA. In this role, you will work… more