- THOR Solutions, LLC (Norfolk, VA)
- … customer requirements and schedule. Typical Physical Activity: Primarily desk /computer work in an office environment. Periodic visits to waterfront/shipboard ... and port workload capacities. + Coordinate with CNSL Type Desk Officers (TDOs)/Type Desk Assistants (TDAs) to...Naval vessels. + Ten (10) years of active Naval service , achieving the rank of 0-3 or E-7 as… more
- THOR Solutions, LLC (Norfolk, VA)
- … customer requirements and schedule. Typical Physical Activity: Primarily desk /computer work in an office environment. Periodic visits to waterfront/shipboard ... + Review, track, schedule and provide input to Type Desk on Availability Work Package (AWP) and other availability...least twenty (20) years of experience as military, civil service , or contractor (E-7 or GS-12 equivalent) with shipboard… more
- THOR Solutions, LLC (Norfolk, VA)
- … customer requirements and schedule. Typical Physical Activity: Primarily desk /computer work in an office environment. Periodic visits to waterfront/shipboard ... with Ships Force, Port Engineers (HM&E and CS), Type Desk Officers, and NSA Availability Project Management Personnel (PM,...equivalent. + Ten (10) years experience as military, civil service or contactor (E-7 or GS-12 equivalent) with shipboard… more
- Marriott (Dulles, VA)
- …* Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies trends. * Makes and ... and implement departmental strategies and manage the implementation of the brand service strategy and brand initiatives. Verifies that Hotel Operations meet the… more
- SAIC (Reston, VA)
- …and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow ... the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT… more
- Chenega Corporation (Fort Belvoir, VA)
- … customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + Ensure ... + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. +...organizational goals and objectives while striving to maintain top-quality customer service . + Attend bi-weekly Army Enterprise… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service ,Systems Documentation,Web Browser,Writing **Experience:** 5 + ... trusted to solve complex IT issues while delivering outstanding customer service . Ensure the safety and security...events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual… more
- Extra Space Storage (Woodbridge, VA)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- ManTech (Mclean, VA)
- …(DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + Candidates should ... bring a strong background in IT troubleshooting and customer service , with experience supporting a broad range of technologies. + Proven ability to troubleshoot… more
- Leidos (Arlington, VA)
- …in MS PowerPoint format. + Provide UCC Tier 3 support in coordination with the Service Desk (and using the government furnished Service Management System and ... Experience with Cisco Telepresence products including Suite, + Working knowledge of Service desk tiered system. **Desired Qualifications:** + CCNP Collaboration… more