- Choisys Technology (Fort Eustis, VA)
- …Experience with Learning Management Systems (Blackboard, Moodle) preferred. Certifications: + Help Desk Institute (HDI) Customer Service Representative + ... Support Desk & Application Support WFH Flexible * Fort...The ideal candidate will have a strong background in customer service and possess the ability to… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical ... ASM is looking for a Full Time Service Desk Analyst to work on...responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.… more
- V2X (Springfield, VA)
- …hardware, software, network, system/application access, and telecommunications systems. interfaces with NMCI Service Desk to ensure customer issues are ... operational issues. Ensure NMCI guidance is communicated from the customer technical representative (CTR). Initiate and resolves service...Shall have 3 or more years' of experience in service desk , desktop support, system administration, or… more
- SAIC (Mclean, VA)
- …+ Provide timely responses to the customer including the creation of Service Desk reports and dashboard requests for internal and external stakeholders. + ... of national importance. We are seeking a highly motivated Service Desk Lead to join our National...customer service skills and experience managing service desk SLAs. + Must possess the… more
- General Dynamics Information Technology (Chantilly, VA)
- …depends on Service Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK TECHNICIAN WILL MAKE AN IMPACT** + ... Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career...helpdesk support and or networking * Required Technical Skills: Customer service and/or support experience working in… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... **Kadiak** and our government customer in Vienna, Virginia. The shift is Monday to...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk ...in service desk support and operations. + One...in service desk support and operations. + One of the following… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an incident tracking system ... up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** +… more