- Compass Group, North America (Roanoke, VA)
- …fuel our _growth._ Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the _opportunity_ and innovation. ... Excellence._** **_Canteen_** brings break time to everyone. We combine food, service , and experience backed by industry-leading technology to help companies create… more
- Transdev (Arlington, VA)
- …Representativetoactasaliaisonforourcustomers,providers, and client. We are seeking friendly, customer service -oriented people who are dedicated ... perform the essential functions upon request. Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy. Job Category: Customer Service Job Type: Full Time Req… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained at ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization...to provide exceptional Tier 1-Tier 3 support, managing complex customer issues with a focus on imaging solutions, and… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... to management team. * Ensure smooth coordination of help desk tickets in line with our Service ...At least 3 years of Momentum experience, demonstrating strong customer service and leadership. * Understanding of… more
- SAIC (Quantico, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... storage devices, and network interface devices. In coordination with desk side support and service desk...satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change… more
- General Dynamics Information Technology (Alexandria, VA)
- …for all customer facing services * Oversee the 24/7/365 enterprise service desk , network operations center, incident response, and disaster recovery ... * Build and manage a cohesive team of leads; system/ network admins; service desk / desktop technicians; analysts, and logistics specialists in multiple CONUS… more
- Brink's (Richmond, VA)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...plus + Experience with applications such as Sales Force, Service Now or Zen Desk a plus… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst...Exceptional customer service skills with the ability to… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk -side support, ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help Desk ... delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP. -Provides functional, technical,...of ConfigSnapshot. -Experience supporting DoD or Federal Oracle shared service providers on an Oracle EBS R12.2 platform or… more