- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- FLACRA (Clifton Springs, NY)
- …Administration Job Summary: Following the organization's mission, vision and values, the Enterprise Administrator: Service Desk Technician will support the ... Enterprise Service Administrator FLACRA Clifton Springs,...following duties will apply: Duties 1. Oversee the IT Service Desk , resolve Level 1 technical issues,… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as...Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support of enterprise environments, including: Hands-on and/or remote Break / Fix… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...Ivalua software certification - Familiarity with New York City's Enterprise Resource Planning (ERP) systems and ERP-like architecture (ie,… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...change management and incident management. - Broad understanding of enterprise IT ecosystem and dependencies. - Proven experience as… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... information and driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: Front Desk Room Reservation Clerk Department: Hotel Operations Reports To: Front Desk Supervisor/Manager FLSA Status: Non-Exempt Starting Rate: $17.00 ... fellow associates. Responsible for performing the functions of the front desk clerk which includes; check-ins, check outs, reservations, answers telephones, provide… more
- UNIVERSAL Technologies, LLC (Albany, NY)
- …considered + Minimum 3 years of relevant professional experience + Strong customer service skills with previous help desk experience + Experience in healthcare, ... UNIVERSAL Technologies is seeking a Help Desk Analyst for a remote position based in...(M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance.… more
- GuideOne Insurance (New York, NY)
- …ITIL standards, leveraging platforms such as ServiceNow, BMC Remedy, or equivalent. + Oversee enterprise service desk , end user devices, identity & access ... containerization strategies using Kubernetes (AKS, EKS) to improve scalability and portability. ITSM, Service Desk & End User Computing + Lead ITSM practices… more
- KeyBank (Albany, NY)
- …management as required. + Support and coach the Unified Communications support and enterprise service desk in effectively supporting KeyBank's workforce. + ... Available for after-hours troubleshooting **Required Qualifications:** + Minimum 6+ Years of Voice Network Engineer Experience + Knowledge of SIP trunking & troubleshooting + CCNA Voice or very strong Call Manager background + Knowledge of TCP/IP and VoIP… more