• Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Enterprise Service Administrator

    FLACRA (Clifton Springs, NY)
    …Administration Job Summary: Following the organization's mission, vision and values, the Enterprise Administrator: Service Desk Technician will support the ... Enterprise Service Administrator FLACRA Clifton Springs,...following duties will apply: Duties 1. Oversee the IT Service Desk , resolve Level 1 technical issues,… more
    FLACRA (08/12/25)
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  • Tier 2 Service Desk Analyst (INTL…

    Insight Global (New York, NY)
    …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as...Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support of enterprise environments, including: Hands-on and/or remote Break / Fix… more
    Insight Global (08/02/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...Ivalua software certification - Familiarity with New York City's Enterprise Resource Planning (ERP) systems and ERP-like architecture (ie,… more
    City of New York (08/08/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...change management and incident management. - Broad understanding of enterprise IT ecosystem and dependencies. - Proven experience as… more
    City of New York (08/13/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... information and driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support… more
    City of New York (08/08/25)
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  • Front Desk Room Reservation Clerk

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    Job Title: Front Desk Room Reservation Clerk Department: Hotel Operations Reports To: Front Desk Supervisor/Manager FLSA Status: Non-Exempt Starting Rate: $17.00 ... fellow associates. Responsible for performing the functions of the front desk clerk which includes; check-ins, check outs, reservations, answers telephones, provide… more
    Akwesasne Mohawk Casino Resort (08/16/25)
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  • Part Time Service Desk Tech I

    CompuCom (Albany, NY)
    …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... IT managed services to enable the digital workplace for enterprise , midsize and small businesses. To enable our clients...They are the first point of contact for all service requests needing support for technical/IT issues involving desktop,… more
    CompuCom (08/27/25)
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  • Help Desk Analyst

    UNIVERSAL Technologies, LLC (Albany, NY)
    …considered + Minimum 3 years of relevant professional experience + Strong customer service skills with previous help desk experience + Experience in healthcare, ... UNIVERSAL Technologies is seeking a Help Desk Analyst for a remote position based in...(M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance.… more
    UNIVERSAL Technologies, LLC (08/22/25)
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  • Senior Unified Communications Engineer

    KeyBank (Amherst, NY)
    …management as required. + Support and coach the Unified Communications support and enterprise service desk in effectively supporting KeyBank's workforce. + ... Available for after-hours troubleshooting **Required Qualifications:** + Minimum 6+ Years of Voice Network Engineer Experience + Knowledge of SIP trunking & troubleshooting + CCNA Voice or very strong Call Manager background + Knowledge of TCP/IP and VoIP… more
    KeyBank (08/22/25)
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