- Toyota (Plano, TX)
- …and support audits. Team & Tool Management: + Partner with ITSM process owners, service desk staff, and analysts to manage the ITSM platform (eg, ServiceNow), ... team is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services environment. The IT Governance… more
- CBRE (Atlanta, TX)
- …GED or equivalent experience required. + A minimum of 3-4 years of front desk , concierge, customer service , or other hospitality experience. + Open and flexible ... includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise -grade… more
- Mass Markets (Dallas, TX)
- …service agents in the Dallas, TX area to support inbound customer service , help desk , technical support, and back-office processing representatives for ... be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. There are a wide variety of project… more
- Texas A&M University System (Canyon, TX)
- …ITIL Foundation certification, Microsoft, and/or Apple certifications. + Experience with advanced service desk management systems such as Track-It, Agiloft, or ... first and second level support services. Monitor and prioritize incoming incidents, and service requests as well as serve as the support liaison and collaborate with… more
- NTT America, Inc. (Austin, TX)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... tools, preferably Service Now. + Worked in multiple large Global Enterprise client outsourcing projects. + Advanced vendor management experience. + Track record… more
- Mass Markets (Killeen, TX)
- …We are looking for call center claims representatives to support inbound customer service , help desk , and back-office processing. In this role, you will ... While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in a contact… more
- Mass Markets (Killeen, TX)
- …and experienced Call Center Agents to support a variety of inbound customer service , help desk , and back-office processing roles for commercial and public ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are seeking motivated and customer-focused Help Desk Representatives to join our team in supporting inbound customer service , ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...and 3 attempts. **What sets you apart:** + Experience desk adjusting property claims involving DWG, APS and ALE… more
- Wells Fargo (Irving, TX)
- …+ Explore and implement Generative AI and Agentic AI solutions to enhance service desk operations, incident management, and proactive problem resolution. + ... for defining and driving the evolution of our IT Service Management (ITSM), Observability, IT Operations Automation, and Platform...with DevOps and Agile methodologies + TOGAF or other Enterprise Architecture certifications are a plus + ITIL 4… more