- Koniag Government Services (Washington, DC)
- …Current CompTIA Security+ CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop hardware and software ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability...access control and security procedures + Process and track service requests using ITIL-based incident management + Support video… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join...Windows operating systems, Office 365, Active Directory, and common enterprise applications. + Ability to follow federal IT security… more
- CompuCom (Annapolis, MD)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... IT managed services to enable the digital workplace for enterprise , midsize and small businesses. To enable our clients...They are the first point of contact for all service requests needing support for technical/IT issues involving desktop,… more
- TekSynap (Washington, DC)
- …understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). - ... Ensure compliance with contract specifications and Service Level Agreements (SLA). + Oversee and facilitate NGEN/NMCI transitions, including planning schedules,… more
- St. George Tanaq Corporation (Washington, DC)
- …Hybrid Teaming Model (multiple locations). + Strong understanding of ITIL, Agile, and service desk best practices. + Familiarity with IT tools including ... Project Manager - Technical Support Services/Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time Description… more
- Koniag Government Services (Washington, DC)
- …ticketing, system, email, phone, and in-person interactions + Efficiently document and manage all service requests using the Service Desk ticketing system + ... Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer...within 45 days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- Spectrum Comm Inc (Falls Church, VA)
- …day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to ... service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service ...all end-user devices. + Serve as a liaison with enterprise -level IT teams for escalated issues or specialized support… more
- Koniag Government Services (Washington, DC)
- …Government Services company, is seeking a Mid-Level Audio and Video Technician / Help Desk Support with a Secret security clearance to support EHS and our government ... Seeking onsite (no teleworking) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT team. The primary focus of this… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. This is a ... to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity...hardware failures + Ability to analyze and assess customers' service request and provide prompt technical solutions + Knowledge… more
- Intelligent Waves (Fort Belvoir, VA)
- …across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... **Overview** Intelligent Waves is seeking a **Senior Help Desk Specialist** to support a large-scale IT migration and ongoing operations for a high-profile DoD… more