- Insight Global (Farmers Branch, TX)
- …High School Diploma or equivalent. 3 to 5 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative ... mindset when interacting with all end users. This role will report to Service Desk Supervisor What will you do? Day to day technical and application support… more
- Robert Half Technology (Dallas, TX)
- …years of relevant technical experience, including at least one year in a Corporate IT Service Desk or Helpdesk environment. * Proficiency in PC desktop ... * Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards. Requirements * Technical degree or equivalent work experience in a… more
- TEKsystems (Coppell, TX)
- …AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience...center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience… more
- Mass Markets (Dallas, TX)
- …looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to… more
- Mass Markets (Dallas, TX)
- …as a trusted partner in the industry. We are looking for help desk representatives to support inbound customer service , technical support, and back-office ... and while prior contact center experience isn't required, experience in customer service , tech support, inside sales or back-office support is a plus. Candidates… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are seeking motivated and customer-focused Help Desk Representatives to join our team in supporting inbound customer service , ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- General Dynamics Information Technology (San Antonio, TX)
- …- Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide recommendations to make the help desk ... provided priority matrix as an order to responding to service requests (eg trouble tickets). **Core HW and SW**...supporting servers, end-user mobile, anti-spam, and pop-up solutions. **Help Desk Intranet site** - Maintain SharePoint helpdesk … more
- American Airlines (Dallas, TX)
- …risks **IT Operations & Service Management** + Oversee Application Support, IT Helpdesk , and Service Desk operations to ensure high availability, ... support + Hands-on experience with cybersecurity tools, IT operations platforms, and service desk management software + Demonstrated experience in leading… more
- AireSpring (Dallas, TX)
- …VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior experience ... and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience… more