• Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... helpdesk services and ensuring optimal performance across help desk operations. This position is located in our Lebanon,...to management team. * Ensure smooth coordination of help desk tickets in line with our Service … more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Tier II Helpdesk Lead Central Area Business…

    Competitive Range Solutions, LLC (Arlington, VA)
    …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
    Competitive Range Solutions, LLC (08/07/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech…

    TekSynap (Arlington, VA)
    …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
    TekSynap (07/09/25)
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  • Junior Helpdesk Specialist

    Chenega Corporation (Springfield, VA)
    … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 37052 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
    Chenega Corporation (08/07/25)
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  • Helpdesk Support Services Specialist…

    Chenega Corporation (Fort Belvoir, VA)
    Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
    Chenega Corporation (06/02/25)
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  • Service Desk Technician - TS/SCI…

    General Dynamics Information Technology (Chantilly, VA)
    …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure...* Required Experience: 3+ years of related experience in helpdesk support and or networking * Required Technical Skills:… more
    General Dynamics Information Technology (08/08/25)
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  • Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk … more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Part Time Help Desk Technician

    Koniag Government Services (Arlington, VA)
    …Solutions, a Koniag Government Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to support KDS and ... + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software products, skill… more
    Koniag Government Services (08/08/25)
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  • Oracle Training Specialist

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    …closure within 24 hours. -Develops and delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP. -Provides functional, technical, ... -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ...of ConfigSnapshot. -Experience supporting DoD or Federal Oracle shared service providers on an Oracle EBS R12.2 platform or… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Application Administrator (EDI)

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... of Systems, Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs.… more
    Navy Exchange Services (NEX) (05/31/25)
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