- V2X (Virginia Beach, VA)
- …professionalism. Responsibilities + Computer Systems Analyst + We have an opportunity for a Helpdesk Analyst to work as a member of an energetic and dynamic team ... Navy's Strike Planning and Execution Systems. + What You'll Do: + Provide helpdesk support for Navy systems administration and installations support. The duties for… more
- ManTech (Charlottesville, VA)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Ensure ... customer service skills and practices. + Experience contributing to a service desk technical knowledge base. + Compliance with DoD 8570.01-M/8140.01 and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical directions and supervision in coordinating, restoring,… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Ability to provide technical directions and… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... with the Network Operations and Security Center (NOSC) to provide helpdesk support, resolve connectivity issues, and maintain compliance with Information Assurance… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... in the Network Operations and Security Center (NOSC), which functions as the helpdesk for network operations support. The role includes diagnosing and resolving WAN… more
- General Dynamics Information Technology (Chantilly, VA)
- …and maintaining weekly and monthly metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide technical ... solutions.** **Resolve issues within specific SLAs or escalate to the appropriate service level queue for resolution.** **Review incidents and incident database to… more
- Family Dollar (Chesapeake, VA)
- …Real Estate and Store Operations and Field personnel. + Escalation point for service providers on deployment issues and problem solving during and after-hours on a ... changes for the staff and techs. + Supports Help Desk with various requests such as obtaining miscellaneous equipment,...years of related work experience in project coordination, IT Helpdesk , Project management role. + Experience managing the work… more