- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- TEKsystems (Halethorpe, MD)
- …, call center operations, phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and Benefits The ... Description The Service Desk Analyst has a very...Description The Service Desk Analyst has a very wide array of...(In-Office) 1) 6am-3pm 2) 8am-5pm Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- …of emerging applications. Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville, MD. In this role, you will ... ACD, and other system processes. + Answer the customer service and help desk telephone lines with...of technology to improve the ability of CCi's Customer Service Center to provide better support and… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more
- Koniag Government Services (Baltimore, MD)
- …Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** ... Government Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in… more
- TekSynap (Andrews Air Force Base, MD)
- …8570 IAT II certification (ex. Security+) + BA/BS or combination work experience in helpdesk / service desk environment + 2-4 years relevant IT experience + ... & Qualifications** **RESPONSIBILITIES** + Provides excellent direct customer-facing customer service skills + Traiges and troubleshoots tier I and II… more
- Leidos (Odenton, MD)
- …management, group policy configuration, and a small number of Windows domain controllers. + Support Helpdesk as the Tier 3 escalation point to the helpdesk ... troubleshooting and resolution of complex IT issues. + Assist Service Delivery and Developers if needed on designing, staging...a technical escalation resource for Tier 2 or Help Desk support personnel. + Excellent written and… more
- NCR VOYIX (Annapolis, MD)
- …Tuesday-Saturday or Sunday-Thursday PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT ... to satisfy customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC QUALIFICATIONS:… more