- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... to management team. * Ensure smooth coordination of help desk tickets in line with our Service ...the Tier 1 Help Desk , providing end-user support . * Anticipated split between the helpdesk … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TekSynap (Arlington, VA)
- …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
- Chenega Corporation (Springfield, VA)
- …Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the ... Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities**...all support calls received or route user support calls to the appropriate IT Help Desk… more
- General Dynamics Information Technology (Chantilly, VA)
- …Technical Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred * Security ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Problem...Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS) ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
- Koniag Government Services (Arlington, VA)
- …Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** ... Government Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance...Specialist - Intermediate with an active Secret clearance to support KDS and our government customer in Arlington, VA.… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …online system help utilizing Oracle User Productivity Kit (UPK) tool. -Ensures DAI Help Desk support contractor staff is fully trained on processes and standards ... hours. -Develops and delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP....related to DAI Help Desk support . **Required qualifications to be successful… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Hospitality Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications ... of Systems, Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs.… more