• Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... to management team. * Ensure smooth coordination of help desk tickets in line with our Service ...the Tier 1 Help Desk , providing end-user support . * Anticipated split between the helpdesk more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Tier II Helpdesk Lead Central Area Business…

    Competitive Range Solutions, LLC (Arlington, VA)
    …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
    Competitive Range Solutions, LLC (08/07/25)
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  • Helpdesk Support Services Specialist…

    Chenega Corporation (Fort Belvoir, VA)
    Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
    Chenega Corporation (06/02/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech…

    TekSynap (Arlington, VA)
    …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
    TekSynap (07/09/25)
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  • Junior Helpdesk Specialist

    Chenega Corporation (Springfield, VA)
    …Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the ... Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities**...all support calls received or route user support calls to the appropriate IT Help Desk more
    Chenega Corporation (08/07/25)
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  • Service Desk Technician - TS/SCI…

    General Dynamics Information Technology (Chantilly, VA)
    …Technical Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred * Security ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Problem...Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career… more
    General Dynamics Information Technology (08/08/25)
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  • Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS) ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Part Time Help Desk Technician

    Koniag Government Services (Arlington, VA)
    …Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** ... Government Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance...Specialist - Intermediate with an active Secret clearance to support KDS and our government customer in Arlington, VA.… more
    Koniag Government Services (08/08/25)
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  • Oracle Training Specialist

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    …online system help utilizing Oracle User Productivity Kit (UPK) tool. -Ensures DAI Help Desk support contractor staff is fully trained on processes and standards ... hours. -Develops and delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP....related to DAI Help Desk support . **Required qualifications to be successful… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Application Administrator (EDI)

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …Hospitality Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications ... of Systems, Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs.… more
    Navy Exchange Services (NEX) (05/31/25)
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