- Vail Resorts (Hunter, NY)
- …ski passes for dependents + Critical Illness and Accident plans **Job Summary:** The Team Lead : Front Desk , will be responsible for the daily supervision of the ... desk operations; will provide guidance and leadership to the Front Desk Agents ensuring consistent quality customer service is delivered. Resolve customer… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...when needed. - Analyze data and summarize research to lead ongoing improvement in operations and service .… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket...and customer satisfaction-and implement strategies to meet or exceed service level agreements (SLAs). + Lead and… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...necessary. The Service Desk Unit is part of a...necessary. The Service Desk Unit is part of a central services and… more
- CAI (Albany, NY)
- …R5998 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... **Job Description** We are looking for a bilingual customer service -oriented ** Service Desk Analyst** to...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central … more
- Marriott (New York, NY)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Catholic Health Services (Roslyn, NY)
- Overview The Front Desk supervisor will oversee and lead the front desk team at the Ambulatory Cardiovascular Center that will serve multiple cardiology ... the moment they arrive at the practice. The Front Desk Manager will also streamline operations and implement efficient...best practices. Foster a culture of excellence and customer service among the team. Set clear expectations and performance… more
- International Rescue Committee (New York, NY)
- Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... Arrangement: Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you will be... delivery. This role offers you the chance to lead a diverse and ambitious team, fostering a culture… more