- CACI International (Sterling, VA)
- …logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket queues + Interact with Portfolio Owner, Service ... interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed systems.… more
- Insight Global (Henrico, VA)
- …management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ownership of ... of network procurement and development efforts Establish connectivity and uptime service level agreements Be knowledgeable about and supportive of Administrative… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- **Microsoft 365 Administrator** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Reston **Position ID:** J0725-2304 ... Teams, OneDrive, and Microsoft Entra ID. The ideal candidate will lead platform configuration, enforce governance policies, and support user enablement through… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... coordinate inspection projects, including access equipment and traffic control management * Lead field inspections, acting as the primary liaison with clients and… more
- CACI International (Ashburn, VA)
- …logs, & capture user reports. + Responsible for operations support metrics and Portfolio service desk ticket queues. + Interact with Portfolio Owner, Service ... interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed systems.… more
- V2X (Virginia Beach, VA)
- …to communicate clearly both in writing and orally. + Ability to train, lead projects, direct employees. + Customer service oriented, detail focused, pro-active ... at your home base and assist the PMA-281 Help Desk with customer support. + As an intern, you...support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery,… more
- Deloitte (Richmond, VA)
- …+ Be the third level support to the Operations Groups and monitors the Service Desk system. Perform troubleshooting, fault isolation, and recovery of failed ... Partner with vendors and understands critical information about future technologies. Lead the production and maintenance of processes, procedures, operational and… more
- Insight Global (Clover, VA)
- …of experience working in a clinical practice setting Experience working in a lead role running front desk operations or clinical operations Experience working ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- M. C. Dean (Arlington, VA)
- …not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and recommend ... and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, vendors,… more
- Sage (Richmond, VA)
- …agreements and develop targeted programs-such as preferential pricing models and white-glove service desk solutions-to unlock new opportunities for Sage's direct ... Sage is seeking an experienced Director of Business Development to lead relationship development and commercial strategy across private equity and venture… more