- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** ... + **Design & Deliver:** Lead architecture, design, and implementation of Microsoft-centric solutions across...**Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless… more
- Serco (Norfolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... on all Tier Level 1 helpdesk security incidents to Cybersecurity Branch Network Defense (CND) lead . + Provide help desk support for all JS J7 supported networks… more
- Guidehouse (Mclean, VA)
- …Team is seeking a new team member to fill the position of Front Desk Receptionist at the International Headquarters, with potential rotation at other locations in ... and guests, and representing the organization. Responsibilities include managing front desk operations and assisting with maintenance tasks that support office… more
- Deloitte (Arlington, VA)
- …and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + ... pursuit team, supporting Operate pursuits and engagements in the lead QRM role or in a QRM/Operate subject matter...on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service requests… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …position plays a key role in optimizing workflows, enhancing service accessibility, and ensuring consistent, high-quality client experiences. Key Responsibilities ... using performance data and operational metrics. + Develop and enforce front- desk policies (eg, financial intakes, cashiering, insurance verification). + Leverage… more
- Leidos (Arlington, VA)
- …to Windows 11 Pro Accreditation 2025 training). + Comprehensive knowledge of IT service desk requirements with the ability to complete difficult and complex ... directed, such as cable management, desktop PC installation, stand-up desk installation, KVM installations, desktop and laptop imaging and...and laptop imaging and issuance. + Provide Tier II/III service support to customers in person and over the… more
- Extra Space Storage (Woodbridge, VA)
- …apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager, ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …Apply security patches, IAVAs, STIGS, and updates (including operating system updates). + Assist Service Desk technicians as needed with Tier I and Tier II ... server related issues as needed. + Participate in or lead special projects and day-to-day operations as assigned by...(or greater) certification. + Experience working in an IT service desk environment. + Experience working with… more
- Leidos (Arlington, VA)
- …to Windows 11 Pro Accreditation 2025 training). + Comprehensive knowledge of IT service desk requirements with the ability to complete difficult and complex ... directed, such as cable management, desktop PC installation, stand-up desk installation, KVM installations, desktop and laptop imaging and...and laptop imaging and issuance. + Provide Tier II/III service support to customers in person and over the… more