- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... the agency's staff by providing the hardware, software and technical/ operations support necessary for budget preparation and analysis. The...support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the… more
- City of New York (New York, NY)
- …- Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations . - A+ Certification and basic ... all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of...provide onsite support. - Ensure high levels of customer service quality and availability by working closely with Tier… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... driven, accountable, and innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and… more
- City of New York (New York, NY)
- …business process re-engineering, change management, program management, security administration, service desk , computer operations , telecommunications, and ... of New York employees serving in a permanent Civil Service title of Computer Operations Manager or...Collaboration: Collaborate with Application Development, Windows systems and accounts, Service Desk , bureau liaisons and stakeholders. -… more
- College of Mount Saint Vincent (Bronx, NY)
- …to enhance service quality and user experience. Key Responsibilities + Manage daily IT Service Desk operations and foster a culture of service ... 5 years of IT experience, including 2+ years in service desk or IT leadership. + Experience...desk or IT leadership. + Experience managing helpdesk operations and projects across multiple sites. + Knowledge of… more
- International Rescue Committee (New York, NY)
- Requisition ID: req59050 Job Title: Operations & Front Desk Intern (Unpaid) Sector: Administrative/General Office Employment Category: Intern Employment Type: ... Work Arrangement:In-person Job Description SCOPE OF INTERN WORK:The Front Desk Volunteer will provide coverage for the reception ...in New York City. 2. Improve communication and customer service skills in a linguistic and cultural environment. 3.… more
- City of New York (New York, NY)
- …business process re-engineering, change management, program management, security administration, service desk , computer operations , telecommunications, and ... of the City of New York serving in a permanent (not provisional) civil service title of Associate Staff Analyst. Please clearly indicate your permanent civil … more
- MTA (New York, NY)
- Technology & Engineering Fellow , IT Service Desk Job ID: 12469 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Intern ... 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT … more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. *Job Description* As a Senior IT Service Desk Engineer, you will play a key role in administering, ... as a technical escalation point for the Tier 1 Service Desk , your contributions to the ITSM...tools like eazyBI/Looker), and implement effective solutions. * *Apply Service Operations best practices* to ensure consistent… more
- Marriott (New York, NY)
- …maximize room revenue and property occupancy. * Understands the impact of Front Desk operations on the overall property financial goals and objectives. ... Front Desk Manager. * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more