- New York State Civil Service (Albany, NY)
- …trends, inconsistencies, and make recommendations to improve processes, workflow, operations , and assessment of data structures.* Identify areas of improvements ... address research/policy questions.* Provide technical support to and address help desk tickets submitted by data reporting partners throughout the state, including… more
- BAE Systems (Buffalo, NY)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and...team, and make a significant impact on the customer's operations . You'll be expected to log and categorize incidents… more
- St. John Fisher University (Rochester, NY)
- …to the Circulation Coordinator. Primary responsibilities include:. Staffing the Library Service Desk and training/monitoring student workers. Opening/Closing the ... campus community. Job Responsibilities: Responsible for the smooth functioning of day-to-day operations for the Access Services Department, ensuring a high level of… more
- Monro Muffler/Brake (Fairport, NY)
- Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but ... coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community...our many brands, in field management, and in store operations at our Store Support Center in Fairport, New… more
- Paylocity (Rochester, NY)
- …as you take on big challenges and find solutions with a position in Operations . Use your problem-solving skills to shape the way others see Paylocity. Launch your ... satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders… more
- Monro Muffler/Brake (Fairport, NY)
- Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but ... coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community...our many brands, in field management, and in store operations at our Store Support Center in Fairport, New… more
- WellLife Network (Lake Success, NY)
- …it applies to inventory management and record keeping . Experience in incident and service request tools ie, Service Desk ticketing applications . Reliable ... . Amicable personality with focus on positive personnel interactions and customer service satisfaction . Experience with, and strong understanding of, Windows 11 and… more
- City of New York (New York, NY)
- …promote innovation, and collaborate with other city agencies to enhance service accessibility to citizens. The division provides necessary computing infrastructure ... is comprised of experienced and talented software engineers, geographic specialists, service engineers, and technology leaders who specialize in managing system… more
- EAC Network (Bethpage, NY)
- …11714Reports To: Program Director The Receptionist is responsible for managing front desk operations to create a child-friendly, trauma-informed environment at ... a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 120 impactful programs… more
- TEKsystems (Syracuse, NY)
- …technician dispatches, including scheduling, ordering parts, and follow-ups. ○ Triage service desk tickets, gather missing information, and make outbound ... customer in managing their queue or tickets to enable operations for their field sites. As a support technician...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
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