- Red River (Chantilly, VA)
- …, working closely with ** Service Desk Leadership** , who oversees technical operations , and the ** Service Delivery Manager (SDM)** , who manages ... service performance. The Operations Manager plays a key role in...against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation… more
- Home Depot (Mechanicsville, VA)
- …learn to oversee the smooth operation of several key areas, including the Customer Service Desk , Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the ... **Position Purpose:** Operations Assistant Store Manager in Training...program covering all aspects of retail store management, including operations , customer service , sales & profitability, and… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...equivalent work experience. + 9+ years of experience in service desk operations , call center, ... Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help-… more
- Marriott (Arlington, VA)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Trace Systems Inc (Portsmouth, VA)
- …of relevant experience may include the following: + Providing desktop support and service desk operations , including troubleshooting hardware and software ... Job Overview Job Title: IT Service Desk Support- Tier III Location:...as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... Customer Technical Support Specialist (Help Desk ) - (756) Share this job as a...support of Industry, Federal, or Department of Defense (DoD) operations . The ideal candidate will be a motivated, detail-oriented… more
- Omni Hotels (Hot Springs, VA)
- …new associates. + Must be familiar with the shift checklist and be able to run the desk in absence of the Assistant Manager . + Understand and be able to perform ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...familiar with all technical equipment related to the Front Desk . + To be familiar with all hotel facilities… more
- M. C. Dean (Vienna, VA)
- …gaps in service . This position falls under the supervision of the Operations Manager . Main responsibilities include: + Answers network support phone calls ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...part of a dynamic team responsible for design, implementation, operations & maintenance, and cybersecurity for large complex resilient… more
- Serco (Herndon, VA)
- **Position Description** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the **Help ... 5 years in a leadership role + Demonstrated experience managing service operations teams such as Help Desk , Field Services, and/or PC Imaging/Deployment… more
- Marriott (Vienna, VA)
- …or related professional area. **CORE WORK ACTIVITIES** **Supporting the Management of Rooms Operations Activities** * Opens and closes Front Desk shifts / ... the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations . * Operates all department equipment… more
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