- Omni Hotels (Hot Springs, VA)
- …new associates. + Must be familiar with the shift checklist and be able to run the desk in absence of the Assistant Manager . + Understand and be able to perform ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...familiar with all technical equipment related to the Front Desk . + To be familiar with all hotel facilities… more
- Marriott (Arlington, VA)
- …Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations . * Understands the impact Banquet, Event Service and Event ... Laundry), Food and Beverage (including Restaurants, Bar/Lounge, and Room Service ), Event Operations (including Event Services, Banquets...in the absence of the Front Office or Front Desk Manager . * Utilizes interpersonal and communication… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services Operations Manager ** to join our team in **Washington, DC.** This is a… more
- IHG (Petersburg, VA)
- …Adhere to all brand standards DUTIES AND RESPONSIBILITIES: Manage day-to-day operations and assignments of the assigned area; schedule, plan, and assign ... staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out… more
- General Dynamics Information Technology (Mclean, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused IT Operations Manager to oversee our frontline IT...end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid… more
- TekSynap (Arlington, VA)
- …assurance (QA) programs, and continuous improvement initiatives. + Provide oversight for service desk operations , ensuring 24x7x365 coverage for critical ... program manager . + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience...accepted standards and best practices related to Information Management operations , and with ITSM best practices. + Certifications: +… more
- CACI International (Chantilly, VA)
- …* Develop internal KPIs to manage SLAs. * Facilitate interaction between the Service Desk and other departments to foster positive communication throughout the ... Integrated Service Center - Incident Manager Job...Manager will manage Tier 1 day to day operations . * Ensure quality, weekly metrics and reporting, and… more
- TekSynap (Arlington, VA)
- …Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education: + Bachelor's degree in… more
- TekSynap (Arlington, VA)
- …Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and Loss + DOD ... (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs,...Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high-tech company that… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... ManTech seeks a motivated, career and customer-oriented **Deputy Program Manager ** to join our team in **Washington, DC.** This... providing support for the DHS HQ desktop services operations and strategy. The DPM collaborates with the customer,… more