- Serco (Mclean, VA)
- **Position Description** Join Serco as an ARNG MCTSP Program Manager 1 supporting our Army National Guard Mission Command Training Support Program (MCTSP) ... an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP… more
- IAP Worldwide Services, Inc (Mclean, VA)
- Position contingent upon contract award As the Customer Service Manager , you will be responsible for providing customer service support, scheduling, ... customer service support by staffing a customer service desk to generate Products & Services...of the key management and control | The Customer Service Manager , or their approved designees, must… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...to JSP guidelines. + Institute and maintain a Training Program in accordance with DISAC standards. + Develop training… more
- NANA Regional Corporation (Winchester, VA)
- …delivering full lifecycle IT services, including software development, cloud migration, service desk , operations and maintenance, and security compliance. + ... all stakeholders. + Coordinate with the customer to align program goals, technical priorities, and deliverables. + Manage a...Strong knowledge of cloud service models (IaaS, PaaS, SaaS) and federal cloud security… more
- Marriott (Mclean, VA)
- …Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs ... GED; 4 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...results. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Marriott (Arlington, VA)
- …guest concerns. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * Supervises ... Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches,… more
- ManTech (Herndon, VA)
- …Arts (BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership ... a motivated, career and customer-oriented **Desktop Support Services Operations Manager ** to join our team in **Washington, DC.** This...experience in service desk support and operations. + One… more
- ManTech (Herndon, VA)
- …Qualifications:** + Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership ... motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This...experience in service desk support and operations. + One… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service ...+ Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. +… more
- Marriott (Fairfax, VA)
- …and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide ... strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of...GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year… more