- University of Rochester (Rochester, NY)
- …front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant ... for visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service -Related areas + Screen all persons without UR identification for… more
- University of Rochester (Rochester, NY)
- …team. Working at different medical offices across UR Medicine, these Front Desk Associates interact with patients and perform essential tasks in the office ... and entering patient data. **Our work is focused on:** **Customer Service :** When patients have questions, Outpatient Access Specialists are the front-line… more
- St. Mary's Healthcare (Amsterdam, NY)
- …On-Call rotation after hours, weekends + Holidays + Field calls as a Customer Service Representative of the Service desk . + Must be able to speak, read, ... the work team. Able to verbally communicate clearly and professionally when providing Service Desk support over the phone and/or email. Relevant IT Experience… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- City of New York (New York, NY)
- …EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. The New York City ... technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year high school… more
- TD Bank (New York, NY)
- …office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions ... contact. The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational risk. If you are industrious, collaborative,… more
- Transdev (Garden City, NY)
- Service Quality Manager The Service Quality...is multi-functional and may rotate in shifts from a desk at the Command Control Center, Check In/Out at ... from traffic events, weather, passenger disruptions and other potential service interruptions. When situations require variation from standard practice, such… more
- Albany Medical Center (Albany, NY)
- Department/Unit: Health Service Work Shift: Day (United States of America) Salary Range: $37,440.00 - $48,672.00 JOB DESCRIPTION HEALTH SERVICE TECHNICIAN ... (HST)The Health Service Technician in Employee Health Service works under the supervision of and reports directly...Terminate HCW in Respond from HR listing11. Cover front desk 12. Pull terminations13. Break down charts for scanning,… more
- Highmark Health (Albany, NY)
- …to prevent ongoing or future problems; recommends and forwards to Sr Service Representative and/or Management for review. *Researches, prepares responses and ... perform the job including satisfactory completion of all training and testing 2. Customer Service Representative tests - passing score 3. Ability to multitask in… more
- WellLife Network (Coram, NY)
- …Job Qualifications + HS DIPLOMA OR GED. + PRIOR EXPERIENCE WORKING AT THE FRONT DESK OR IN CUSTOMER SERVICE . + WORK WELL WITH OTHERS AND INDEPENDENTLY. AMERICANS ... CLIENTS TO THE CORRECT LOCATION. + VERIFY FINANCIAL INFORMATION IN AVATAR. + COVERS FRONT DESK AT SITE DAILY. + ENTER APPLICATIONS INTO MY AVATAR. + VERIY AND KEEP… more