• Help Desk Specialist , Mid-…

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Help Desk Specialist , Mid- Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, ... CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector advancing...service . * Highly Desired: Demonstrated experience working help desk issues in a classified environment, excellent oral and… more
    CGI Technologies and Solutions, Inc. (08/01/25)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... **Req ID:** RQ202811 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in… more
    General Dynamics Information Technology (07/05/25)
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  • Service Desk Specialist Tier…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    **Overview** SERVICE DESK SPECIALIST (NIGHT SHIFT) | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist (NIGHT SHIFT) to support a ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
    UIC Government Services and the Bowhead Family of Companies (08/26/25)
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  • Help Desk Tier 2 Specialist…

    CACI International (Reston, VA)
    …for the systems, equipment, software, and configurations being supported (eg, ServiceNow, Service Desk +, Remedy) + Provides desktop and laptop Army Gold ... Help Desk Tier 2 Specialist , Journeyman Job...Key Responsibilities: + Provides Tier 2 in-depth troubleshooting and system- level support for incidents that cannot be resolved by… more
    CACI International (08/08/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    Help Desk Specialist Job Category: Information Technology...small team that provides Tiers 1, 2, and 3 level support. You will be the primary point of ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...with the user. * Demonstrated experience with providing customer service for systems that reside in a secure environment.… more
    CACI International (07/04/25)
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  • Help Desk Specialist

    CACI International (Chesapeake, VA)
    Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular ... None * * * CACI is seeking a **Help Desk Specialist ** to support a DOD Travel...specific operating systems and applications. + Defines and classifies level , priority and nature of problem, request and/or issue.… more
    CACI International (06/11/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …the system standards. + Works with O&M team to ensure compliance with Service Level Agreement (SLA) requirements; requests suspension of tickets requiring ... world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security...of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the… more
    M. C. Dean (08/27/25)
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  • Help Desk Services Specialist

    Old Dominion University (Norfolk, VA)
    Posting Details Working Title Help Desk Services Specialist Position Number 00843A Department LIBRARY PUBLIC SERVICES Location Norfolk, VA Type of Position ... Knowledge, skills and abilities Demonstrated knowledge of effective customer service and problem resolution techniques; Demonstrated problem solving and critical… more
    Old Dominion University (08/19/25)
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  • Mortgage Lock Desk Specialist

    Truist (Richmond, VA)
    …is accurate to include updating rate lock requests to meet stringent service level agreements. Manage loan pipelines manually when technology implementation ... rate sheet creation in conjunction with the Secondary Trade Desk . Responsible for interacting with mortgage loan officers and...researching pricing records to obtain data. + Meet/exceed stringent service level agreements for response times as… more
    Truist (08/20/25)
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  • Help Desk Specialist - Active TS/SCI

    ENS Solutions (Springfield, VA)
    …basic troubleshooting (Tier 1). + Escalates more complex or unresolved issues to mid- level specialists for Tier 2 support. + Accurately logs and tracks open tickets, ... maintains clear documentation, and learns help desk protocols and escalation procedures while gaining foundational experience. Requirements + Bachelor's Degree and… more
    ENS Solutions (08/15/25)
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