- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure...service management processes. + Supporting a 24x7 world-class service center + Provides first level support… more
- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...+ Ensure tickets are responded to and resolved within Service Level Agreements for each customer +… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Customer Support Specialist Job Category: Information Technology Time Type: Full...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and...In Person + Type of environment: Office + Noise level : Medium + Work schedule: Schedule is day shift… more
- General Dynamics Information Technology (Chantilly, VA)
- …or training, or work experience. + **Required Experience:** 5+ years of help desk experience + **Security Clearance Level ** : Top Secret/SCI with Polygraph ... **Req ID:** RQ203977 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …+ Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within ... of customer and customer specific business environment. Assists with maintaining customer Service Level requirements. + Through provided training, develops and… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 37118 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with… more
- KBR (Alexandria, VA)
- …independently, or as part of a diverse team, the IT and Staff Support Specialist will be responsible for: + Providing unit- level information technology support, ... Title: IT and Staff Support Specialist Belong. Connect. Grow. with KBR! KBR's National...desk ; + Coordination with internal and external IT service providers; + Serving as the organization's alternate client… more
- American Electric Power (Salem, VA)
- … Specialist Sr. (grade 7)** = Base Salary: **$86K - $106K** **Security Specialist (mid- level ) (grade 6)** = Base Salary: **$73K - $90K** Bachelor's degree ... day before the posting end date. **Job Summary** Responsible for low level security assignments with direction from senior team members. Establish basic… more