- CACI International (Hanover, MD)
- …of Travel Required: None Type of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... Help Desk Specialist Job Category: Information Technology...and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on ... engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management,… more
- Perdue Farms, Inc. (Salisbury, MD)
- …to the appropriate support departments. Problem calls are solved by the Customer Service Desk associates or routed to the appropriate technical staff for ... **That's Perdue.** **Summary** We are seeking a IT Support Specialist One to provide timely and professional Tier...a solution. The Customer Service Desk monitors and tracks all calls… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …in a fast-paced environment. + Must be able to monitor and process Capabilities Service Desk tickets. + Certification: 8570 compliant with a Security + ... experience **US Citizenship Required:** Yes **Job Description:** Unified Communications Specialist At GDIT, people are our differentiator. As a...scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across… more
- KBR (Bethesda, MD)
- …Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and ... implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help... 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more