- Imagine One Technology & Management (Norfolk, VA)
- …support to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 Command Center ... not limited to:** + Manage the ticket queue in Service Now for the NMMES program. Triage the tickets...slide decks as needed. + Provide support to shipyard tier 1 support desk and other external… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …are responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support ... to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier...compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support +… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support ... Specialist (Help Desk ) serves as Key Personnel under the NSWCDD Corporate...Department of Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier … more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support Specialist - Richmond,...assistance tools. + Document problems and solutions in the Service Desk ticketing system + Inform management ... estate. We are looking for an experienced IT Support Specialist to join our team. In this role, you...+ 2+ years of experience in corporate IT or Service Desk role + Experience implementing TCP/IP… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on ... engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management,… more
- TekSynap (Springfield, VA)
- …the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a government… more
- Exeter Government Services, LLC (Newport News, VA)
- …effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded ... Information Systems Training Specialist - Intermediate Labor Category: Information Systems Training...work in commercial enterprises or in active duty military service . + S hould have the following specialized experience… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service and technical support ... Customer Technical Support Specialist (NEN) - (757) Share this job as...desk system. + Escalate complex technical issues to higher- tier support when necessary while maintaining communication with the… more