- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST (NIGHT SHIFT) | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist (NIGHT SHIFT) to support a ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- CACI International (Reston, VA)
- Help Desk Tier 2 Specialist , Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... mission objectives. CACI has an excellent opportunity for an experienced, self-directed **,** **Help Desk Tier 2 Specialist , Journeyman** . This position is… more
- General Dynamics Information Technology (Arlington, VA)
- …our JSF F-35 support team in Arlington, VA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in...+ 5 years of directly related experience supporting help desk Tier 1, Tier 2… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
- ENS Solutions (Springfield, VA)
- …Provides initial technical support, addressing routine user inquiries and basic troubleshooting ( Tier 1). + Escalates more complex or unresolved issues to mid-level ... specialists for Tier 2 support. + Accurately logs and tracks open...tracks open tickets, maintains clear documentation, and learns help desk protocols and escalation procedures while gaining foundational experience.… more
- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Customer Support Specialist Job Category: Information Technology Time Type: Full...deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill… more
- TekSynap (Springfield, VA)
- …the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a government… more