- City of New York (New York, NY)
- …technical teams, while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall ... increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align...staff to ensure all can provide quality and accurate support and customer service on all things… more
- CAI (Albany, NY)
- …German** speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... Bilingual (German/English) Service Desk Analyst **Req number:** R6133...bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support… more
- University of Rochester (Brighton, NY)
- … service in all interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current desktop and LAN technologies through continuing ... experience required + Or equivalent combination of education and experience + Previous Service Desk or Call Center Experience preferred + Experience working with… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent ... in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties, as directed by the Director,… more
- City of New York (New York, NY)
- …Executive Director of Service Delivery with leadership experience in application support , service desk and project management essentials. Reporting ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...products and services that prioritize timely, accurate, and efficient support for agency partners. - Establishing and enforcing high… more
- City of New York (New York, NY)
- …runs smoothly and effectively. Required Experience: - Minimum 5+ years of hands-on experience with service desk support with application service desk ... Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5...Minimum 3+ years of experience with Jira or similar service desk tools (ie Service … more
- Robert Half Technology (Woodbury, NY)
- …voicemail, responding to email, conducting online chat and face-to-face desk -side support . The Service Desk Analyst provides clear documentation of ... Description The Service Desk Analyst is responsible to...Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... liaison for various initiatives, as necessary, across the agency in support of the Service Desk unit. PREFERRED SKILLS Demonstrate competency and/or history… more
- Protective Industrial Products (Latham, NY)
- …to ensure appropriate staffing and service coverage. + Implement and maintain support desk processes in accordance with company IT standards and best ... JOB SUMMARY The IT Support Desk Supervisor leads and manages...effective resolution of technical issues. They design and implement support processes and policies that enhance service … more
- SUNY Morrisville (Morrisville, NY)
- …2+ years of experience working with professional grade audiovisual equipment and/or service desk computing support . Additional Information: SUNY Morrisville ... design, and recommendations for improving AV setups. + End-User Support (Help Desk - our Tier 1...+ Maintain records of AV system configurations, inventory, and service history. + Document issues, resolutions, and recurring problems… more