• Service Support Technician

    Conifer Realty LLC (Rochester, NY)
    Service Support Technician Rochester, NY (http://maps.google.com/maps?q=1000+University+Ave+Rochester+NY+USA+14607-1239) * Information Technology Job Type ... information technology systems. We are seeking a qualified IT service support technician to assist our customers...Management in the ITSM tool (FreshService) to include the service desk specific product catalog, vendors, and… more
    Conifer Realty LLC (09/23/25)
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  • RU Case Navigator, Bureau of Vital Statistics

    City of New York (New York, NY)
    …system fixes, updates, and enhancements, providing feedback to IT and leadership. - Provide customer service support at the front desk or in other designated ... each year. The bureau is a very large customer service operation, providing death certification services on a 24/7...- Process and prioritize order requests from daily Burial Desk queues while adhering to turnaround times. - Review… more
    City of New York (07/04/25)
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  • Network Systems Series

    New York State Civil Service (Rochester, NY)
    …assess the performance of help desk personnel. They ensure that help desk personnel provide support in accordance with established processes and guidelines. ... and monitoring of technology systems and projects. They oversee the work of help desk personnel in order to provide support in accordance with established… more
    New York State Civil Service (09/03/25)
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  • Transit Support Coordinator 1/II-…

    MTA (New York, NY)
    …Date of Filing: Open until till filled. Authority: OA Department: Customer Service & Operations Support Division/Unit: Operation Planning Reports to: Director ... collect employee sick lines and other miscellaneous leave forms; assign daily service notice signage and customer support assignments. Operate non-revenue… more
    MTA (09/05/25)
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  • Tech Field Support II

    Albany Medical Center (Albany, NY)
    …employees appropriately according to documented standard operating procedures. The Tech Field Support is responsible for an exemplary customer service experience ... employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts as...knowledge of and the ability to adhere to customer service standards and ensure that all written and verbal… more
    Albany Medical Center (07/25/25)
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  • IT Support Technician

    Amentum (Batavia, NY)
    …attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and software troubleshooting and providing video ... to your technical experience, you also have exceptional customer service skills and are willing to go the extra...Degree, and at least 1 year of IT help desk support experience + Or High school… more
    Amentum (09/22/25)
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  • Customer Service Liaison, Bureau of Food…

    City of New York (New York, NY)
    …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year ... and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on… more
    City of New York (09/17/25)
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  • OR Support Coordinator III

    University of Rochester (Rochester, NY)
    …locations is dependent on a flawless flow of communication through the control desk . **SCHEDULE:** 7 AM-3:30 PM; 10 - 15 HOURS PER WEEK **POSITION SUMMARY:** ... is dependent on a flawless flow of communication through the control desk . **SUPERVISION AND DIRECTION EXERCISED:** + With minimum direction and considerable… more
    University of Rochester (08/07/25)
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  • Hearings Support Clerk

    City of New York (New York, NY)
    …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year ... and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on… more
    City of New York (08/26/25)
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  • Technology Support Specialist

    The Strong (Rochester, NY)
    …rentals. Combining strong technical skills with a commitment to outstanding customer service , the Technology Support Specialist operates both independently and ... Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a...enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support… more
    The Strong (09/17/25)
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