- NY CREATES (Albany, NY)
- …+ Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and unlock accounts for all ... who use the systems. + Identify and organize Help Desk tickets according to priority and forward tickets to...duties as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to quickly learn… more
- MTA (Jamaica, NY)
- …a Technical Support Analyst can and will provide seamless, integrated technical support service to the client across all of these platforms and services. ... support , and, where necessary, basic product and service support . + Access, enter, and maintain...responsibilities: + Provide Level 1 coverage at the IT Service Desk as needed. This includes basic… more
- Robert Half Office Team (Albany, NY)
- …basis in Albany, New York. In this role, you will provide exceptional front desk support and ensure smooth operations during company meetings. This position is ... satisfaction. * Coordinate schedules and appointments as needed to support office activities. * Handle administrative tasks such as...protocols are followed. Requirements * Proven experience in customer service or front desk roles. * Strong… more
- FeedMore WNY (Buffalo, NY)
- … coverage and serves as back-up for any vacancies + Train newly placed front desk volunteers or support staff. Log volunteer hours in CERVIS. + Route telephone ... Support Services Coordinator Buffalo, NY (http://maps.google.com/maps?q=100+James+E+Casey+Drive+Buffalo+NY+USA+14206) Job Type Full-time Description SUMMARY OF… more
- Pearson (Albany, NY)
- …customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees to ... Service Analyst provides consistent, professional, courteous, and complete support for all school-based staff, corporate staff, and customers, by handling… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …standard procedures and known best practices to accomplish assigned tasks. Provide support to Account Representatives, Customer Service Supervisor, Customer ... Manager, and peers on all aspects of customer service , account management, marketing support and other...incoming calls to appropriate staff members. + Provide Help Desk resolution of customer service issues to… more
- University of Rochester (Rochester, NY)
- …locations is dependent on a flawless flow of communication through the control desk . **SCHEDULE:** 7 AM-3:30 PM; 10 - 15 HOURS PER WEEK **POSITION SUMMARY:** ... is dependent on a flawless flow of communication through the control desk . **SUPERVISION AND DIRECTION EXERCISED:** + With minimum direction and considerable… more
- Custom Computer Specialists (Bronx, NY)
- …a Deskside Support Technician! OVERVIEW: This person is primarily responsible for providing desk side and phone support to the staff and administration in a ... Deskside Support Technician - Level 1 Location Bronx, NY...desk environment experience A PLUS + Excellent customer service skills + Excellent verbal and written communication skills… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year ... and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on… more
- Compass Group, North America (New York, NY)
- …will be providing support to employees who work in a flexible (shared) desk environment an support move coordination. This role will ensure employees have a ... a flexible desking arrangement requiring the booking of a desk in lieu of a permanently assigned workspace. To...intra-office visitors; assist with logistical arrangements and provide on-site support upon arrival. *Develop & maintain service … more