- SAIC (Kings Point, NY)
- …a Deskside Engineer to support our government customer. Responsible for providing desk side support to end users for complex issues regarding response and ... resolution. Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a...Operating Procedures (SOPs) and guides. + Provide world-class customer service and technical support via phone, in-person… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …assessment and triages functions for each call to appropriate + UM/BH/MCM/Quality service area. Provides preliminary support to multiple levels of providers ... specific tasks assigned, the Medical Services Coordination Specialist provides administrative support for any of the programs of Utilization Management, Behavioral… more
- Public Consulting Group (Albany, NY)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Launch Expeditionary Learning Charter School (Brooklyn, NY)
- …Support students with late arrival, nursing needs, early dismissal, and other front desk supports. + Support the collection of any Launch/DOE forms, student ... + Dedication and Practice - Uses each minute to support our mission and reflects on actions with a...outcomes The ideal candidate will have: + Strong customer service mindset + Comfort with multitasking in a busy… more
- Marriott (White Plains, NY)
- …Implements training programs related to property management reinforcing constant quality service . Continuously identifies and corrects building and service ... or related major; 6 years' experience in the guest services, front desk , housekeeping, sales and marketing, management operations, or related professional area.… more
- Monro Muffler/Brake (Fairport, NY)
- …& Services) with data-driven recommendations and performance insights. + Own pricing support for Strategic Accounts including deal desk price proposals, contract ... family of brands is one of the leading automotive service and tire dealers in the United States. We...field management, and in store operations at our Store Support Center in Fairport, New York. If you like… more
- Compass Group, North America (New York, NY)
- …all client standards and expectations are met. *Manage scheduling, training, and front desk support to ensure coverage is fulfilled for each shift. *Ensure ... alignment with brand standards in service delivery, cleanliness, and comfort. *Assist GM with all...and expectations are met. *Manage scheduling, training, and front desk support to ensure coverage is fulfilled… more
- Marriott (North Hills, NY)
- …implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations ... or related major; 4 years experience in the guest services, front desk , housekeeping, sales and marketing, management operations, or related professional area. OR… more
- MTA (New York, NY)
- …strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Procurement Systems Specialist is ... and oversee the implementation of technologies integrated with the MTA Business Service Center (BSC) PeopleSoft system to best meet the consolidated needs of… more
- Insight Global (New York, NY)
- …efficiently resolving Help Desk tickets while delivering exceptional customer service . Key Responsibilities * Deliver IT support for employees across ... remote and onsite environments; resolve Help Desk tickets promptly. * Manage and support ...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more