- City of New York (New York, NY)
- …network infrastructure, systems administration, enterprise applications, cybersecurity, cloud services, and service desk support . - Ensure that ... team, including system administrators, network engineers, security experts, project managers, and service desk staff. - Foster a culture of equity, innovation,… more
- University of Rochester (Rochester, NY)
- …The Data Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians ... Centers. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone calls, service… more
- Veralto (NY)
- …IT team** , you'll own critical services like **IT Service Management (ITSM), Service Desk , IT Support , and Asset Lifecycle Management.** You'll also ... and drive IT operations strategies, programs, and roadmaps that support a growing global enterprise. + Lead the development...Lead the development of scalable, automated solutions across ITSM, service desk , and asset lifecycle management. +… more
- CUNY (Brooklyn, NY)
- …services and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The Full ... Associates perform a range of work in development/programming, communications, technical support , or similar functions depending on the needs of the Information… more
- CUNY (Brooklyn, NY)
- …services and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The IT ... Associates perform a range of work in development/programming, communications, technical support , or similar functions depending on the needs of the Information… more
- City of New York (New York, NY)
- …Internet Protocol (VoIP) systems throughout the agency, as well as serve as a service desk support agent onboarding and offboarding users. TELECOMMUNICATIONS ... voice telecommunications (telephone, radio, microwave, fiber optic and cellular service ) telecommunications technology, electronics, physics, and/or planning and analysis… more
- Eastman Kodak Company (Rochester, NY)
- … support end user computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end user computer ... with Windows OS and related desktop technologies and with day-to-day management in a service desk environment. You will work closely with other IT and business… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- GovCIO (Albany, NY)
- …to the environment, and gather support documents + Provides coaching to service desk agents to address performance issues and create clear, attainable goals ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...desk agent staff + Collaborate with tier three support groups to establish relationships, prepare for changes and… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...Desk Analyst will serve as the front-line IT support for OMB and be an agile problem solver… more
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